Legal Billing Operations Analyst

Join Our Team as a Legal Billing Operations Analyst at Axiom 

Location: San Jose, CA or Culver City, CA; On-Site 5 DPW

We are seeking a Legal Billing Operations Analyst to support our client, a large technology company. In this role, you will coordinate critical workflows across the outside counsel lifecycle, including vendor onboarding, outside counsel terms, timekeeper and rate management, legal billing administration, and Third-Party Associate engagements. You will work closely with Legal, Finance, Procurement, Information Security, and external law firms to ensure requests move efficiently from intake through completion, systems and records remain accurate, and issues are appropriately resolved or escalated.

Responsibilities:

• Manage outside counsel onboarding requests from intake through completion, coordinating with Legal, Procurement, Finance, Information Security, and external law firms.
• Facilitate outside counsel terms, engagement documentation, information security assessments, rate reviews and approvals, and required vendor and compliance documentation.
• Review matter-specific engagement letters for alignment with established Legal policies and requirements, coordinating execution and escalating exceptions or legal questions as appropriate.
• Manage timekeeper and rate workflows, including reviewing requests, obtaining approvals, supporting rate adjustment reviews and negotiations, resolving discrepancies, and maintaining accurate billing records.
• Coordinate Third-Party Associate and secondment engagements, communicating documentation requirements, approvals, actions, and deadlines and monitoring requests through completion.
• Maintain accurate onboarding, vendor, contract, billing, timekeeper, rate, and engagement records across relevant systems, trackers, and the Global Legal Roster.
• Monitor workflows for outstanding items and bottlenecks, proactively follow up with stakeholders, and identify recurring issues and opportunities for process improvement.

Qualifications:

• Bachelor’s degree or equivalent professional experience.
• 5+ years of experience in legal operations, legal billing, vendor management, finance operations, procurement, contract administration, or a related operational function.
• Experience working in a large, global corporate legal department, law firm, or professional-services environment.
• Strong organizational and workflow-management skills, with the ability to manage multiple priorities and deadlines in a fast-paced, global environment.
• Exceptional attention to detail, commitment to data accuracy, and sound judgment when determining when issues require escalation.
• Experience reviewing law firm engagement letters or supporting contract administration.

Preferred Skills:

• Experience with legal e-billing, legal spend management, vendor management, or workflow platforms.
• Technology fluency, including the ability to leverage emerging AI capabilities to modernize vendor management.
• Experience identifying and implementing process or workflow improvements.

Compensation:

The estimated total compensation for full-time Axiom attorney roles is $104,500-325,000 per year and for non-attorney roles is $71,250-309,750 per year. Compensation decisions are based on various factors, including, but not limited to, experience, skills, certifications, location, and business needs.  Employees may be eligible for additional benefits, including health, dental, and vision insurance; paid holidays and PTO; flexible work arrangements; and professional development opportunities and tools.

About Axiom:

For over 25 years, Axiom has pioneered the alternative legal services industry, now serving more than 1,500 legal departments globally with our unique blend of world-class legal talent and advanced AI tools, delivering innovative solutions ranging from that combine top-tier talent with cutting-edge technology. We tackle complex legal matters across 12 practice areas for clients ranging from Fortune 100 to SMBs, empowering our legal professionals to engage in meaningful work that advances their careers. Our Talent NPS score of +71% and our Client NPS score of +64% highlight our commitment to excellence (Reported scores were Axiom’s average for 2025 – the legal industry average NPS score is +35%). Join our forward-thinking community where you’ll keep your career dynamic and multi-faceted, be part of a company that values agility, collaboration, and excellence, and love both the law and your life.

Learn more about life at Axiom. 

Axiom is the global leader in high-caliber, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today’s business landscape with best in class alterative legal services.  

Diversity is core to our values and we are proud to be an equal opportunity employer. Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender, gender identity, gender identity status, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment.

Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require accommodations to participate in each stage of the recruitment process. To request an accommodation, please contact benefits@axiomlaw.com.

Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full data privacy notice is available here.   

Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work. Pursuant to the San Francisco Fair Chance Ordinance, NY Fair Chance Act, and Los Angeles Fair Chance Initiative, we will consider for employment qualified applicants with arrest and conviction records.  

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