Challenge
A medical company’s legal team was exploring AI tools to improve efficiency in contract review. The goal was to help teams in the US and Germany use DraftPilot in their existing workflows and develop playbooks tailored to the agreements they handle.
The pilot was also intended to give the company a clear view of user adoption, feedback, and efficiency, information it could use to assess the tool and build a business case for broader use.
Approach
Axiom assigned a legal engineer to support the DraftPilot pilot, from initial setup through training and ongoing support. The eight-week pilot included a dedicated support period followed by additional as-needed assistance, office hours, and individual sessions on contract review and playbook development.
Working from templates supplied by the company, the teams focused first on global supply and service agreements, along with US services agreements, supply agreements, and nondisclosure agreements. Training covered generating redlines, creating and using playbooks, applying fallback provisions, and working with template comments and alternative clauses.
The engagement also explored DraftPilot’s cross-language capabilities. The platform could review German-language contracts using English-language playbooks, supporting work across the company’s US and German teams.
To assess the pilot, the teams planned to gather user feedback and examine adoption, efficiency, and workflow integration. Axiom also maintained a shared folder of training recordings and materials to support continued learning.
The Result
By the end of the engagement, the company’s internal team had been trained to use DraftPilot and had established playbooks and new functionality for its contract review work. The company then transitioned from piloting DraftPilot with a limited group to global production use across the Americas, EMEA and APAC, expanding its licenses from 9 to 40.
The engagement gave the team a foundation to continue developing playbooks for additional agreement types, including SaaS and software license agreements, data privacy agreements, and service level agreements.
