Challenge
With a spike in discrimination and harassment complaints, plus the in-house team overloaded handling an increase in unionization efforts, the global food & beverage retailer needed additional capacity to prioritize and investigate hotline complaints.
Law firms were too expensive for this work, and consultants lacked legal subject matter experience to provide meaningful help.
Approach
Axiom deployed 15 investigators led by 3 seasoned attorney-managers (team leads) within weeks, helping the client take on a boost in workload.
Impact
- 200+ cases cleared within a three-month period
- Experienced Axiom attorneys quickly ramped to take on large case loads
- Cost savings compared to competing law firm
