Beyond the Billable Hour

Two-thirds of in-house leaders now see ALSPs as viable alternatives to law firms for strategic day-to-day legal work, yet 61% continue sending work to law firms out of habit rather than strategic choice, and 56% reflexively use law firms as a relief valve instead of engaging lower-cost ALSPs.

Despite 66% of departments receiving budget increases averaging 12%, a striking 90% of in-house teams still face pressure to improve efficiency. Budget growth alone won't resolve the fundamental challenges facing legal departments—transformation is required.