Axiom Leads the Way in Client Satisfaction and Lawyer Quality

Axiom exists to serve our customers, and aims to constantly improve our services to exceed customer expectations and make sure they are not only satisfied, but delighted. Gathering feedback from clients helps Axiom better understand our strengths and weaknesses, improve our products and services, and ensure we’re being responsive to client needs.

In late 2020 we surveyed our clients so we could listen, learn, improve, and evolve, and we’re delighted to share what we learned:

• - Axiom’s Net Promoter Score (NPS) is nearly double the industry average for B2B and legal services companies
• - Axiom is the clear choice for lawyer quality
  
  

All of us at Axiom are grateful for our clients’ feedback. We look forward to continuing to evolve, in service of helping our clients better navigate the crosswinds of exploding legal risk, emerging legal matters, and greater cost sensitivity.

For over 20 years Axiom has been a global leader in high-caliber, on-demand legal talent. With over 5,700 lawyers worldwide, get in touch to start building your strategic, flexible counsel program today.