Case Studies - How We've Helped Leading Companies | Axiom

Global Food & Beverage Retailer Completes Complaint Backlog with Axiom Lawyers

Written by Axiom Law | Apr 7, 2023 4:00:00 AM

 

“The attorneys demonstrated the highest levels of professionalism, knowledge, and care in their work. Our culture is exceptionally important to our success and the Axiom team quickly adapted their styles to be very successful in their handling of matters in our space. Further, they worked large caseloads with an amazing, positive attitude."

Manager, Ethics & Compliance Global Food & Beverage Retailer

 

Challenge

With a spike in discrimination and harassment complaints, plus the in-house team overloaded handling an increase in unionization efforts, the global food & beverage retailer needed additional capacity to prioritize and investigate hotline complaints.

Law firms were too expensive for this work, and consultants lacked legal subject matter experience to provide meaningful help.

Approach

Axiom deployed 15 investigators led by 3 seasoned attorney-managers (team leads) within weeks, helping the client take on a boost in workload.

Impact 

  • 200+ cases cleared within a three-month period
  • Experienced Axiom attorneys quickly ramped to take on large case loads
  • Cost savings compared to competing law firm