The Hershey Company, a renowned American brand, seeks to modernize its legal function. With budget a key company priority, legal needs to maximize every dollar and re-evaluate outside spend. With no shortage of ongoing work, they look externally for someone with the legal ops chops to benchmark their law firm spend and optimize the budget.
Axiom installs a legal operations specialist to thoroughly review Hershey’s law firm panel spend. The Axiom resource evaluates the work quality and pricing of each firm to streamline their list of approved providers. After eight months of support, the client brings her on permanently as their first legal ops hire. Upon conversion, she develops a Request for Proposal (RFP) to secure a strategic partner with an array of flexible and cost-effective support options. Evaluating for pricing, current projects, fee arrangements, and quality, the company settles on Axiom as their go-to alternative legal services provider.