Employee Investigations Wrapped up for Top E-Commerce Company

Challenge

A big 3 management consultant implements a comprehensive AI tool to draft and review contracts. However, the software is largely ineffective out-of-the-box, so the in-house team continues to work on their contracts the old-fashioned way. With mountains of new agreements every day, the firm needs to train their AI tool to improve its accuracy and grow internal adoption.

Approach

Axiom sets up a team of 6 lawyers and a team lead to train the AI tool. To harness the full power of the software and warrant consistent use, the firm needs to reach at least an 80% accuracy rate. The Axiom lawyers, all deeply experienced with professional services agreements, review a database of the firm’s executed agreements to tag specific clauses, data points, and custom language from the firm. Over the course of 3 weeks, the Axiom team reviews and uploads hundreds of newly tagged agreements into the AI training program, refining the software’s database.

Impact 

• Axiom lawyers’ train the AI tool to achieve 95% accuracy on new agreements, far surpassing the initial company benchmark goal of 80% accuracy.
• In-house adoption of the AI tool hits 100% the month after Axiom training is complete, allowing the firm to harness major efficiency gains.
• Successfully trains AI model while meeting budget goals by paying 40% less for Axiom’s professional services lawyers vs AI company’s more generalist lawyers.